- Ukufinyelela okubalulekile nge-console yokuphatha amakhasimende ye-Google Workspace.
- Ukusetshenziswa kwezikhungo zosizo ezikhethekile kanye nemiphakathi yochwepheshe kubasebenzisi ngabanye.
- Ukutholakala kwemigqa yocingo eqondile yezinsizakalo ezithile ezifana ne-Google Ads kanye ne-Nest eSpain naseLatin America.
Ukuzama ukuxhumana nomuntu enkampanini enkulu njengoba i-Google ingase ibonakale, ekuqaleni, njengomsebenzi ongenakwenzeka noma i-labyrinth yedijithali yangempela. Iqiniso liwukuthi ayikho inkinobho eyodwa "yokusibiza" kukho konke; kunalokho, bakhe uhlelo lokusekela oluhlukaniswe ngokwehlukana ngokusekelwe kumkhiqizo owusebenzisayo noma iphrofayela yakho yomsebenzisi.
Uma uzizwa ulahlekile, ungakhathazeki, ngoba kunezindlela eziningi zokuthola ikhambi. Kusukela eziteshini zebhizinisi ezisemthethweni kuya kumathiphu awusizo nezinombolo zocingo ezithile ezingakongela amahora amaningi okuzulazula kumamenyu angenamkhawulo. Ake sihlukanise zonke izinketho ezitholakalayo ukuze ungachithi isikhathi usesha ngokungaboni.
Imizila yokuxhumana yabasebenzisi be-Google Workspace
Uma uphatha i-akhawunti yebhizinisi noma yezemfundo, unenhlanhla ngesiteshi sokusekela esiqondile kakhulu. Konke kuqala kukhonsoli yokuphatha , lapho uzobona khona inkinobho ethi "Thola usizo" ekhoneni eliphezulu kwesokudla. Uma usufikile lapho, ungahlunga ngomkhiqizo othize onenkinga ngawo ngaphambi kokuthumela.
Ukuze ufinyelele umenzeli obukhoma, thayipha okuthi "Xhumana Nosekelo." Uhlelo luzobuza ukuthi ngabe kuyinkinga entsha noma icala elikhona . Uma kuyinkinga entsha, ungakhetha phakathi kwengxoxo ebukhoma, okuyiyona ndlela esheshayo, noma i-imeyili. Uma ukhetha ingxoxo ebukhoma, lungela ukuchaza inkinga yakho ngokuningiliziwe bese ulinda emgqeni kuze kube yilapho umenzeli etholakala.
Kubalulekile ukwazi ukuthi ukwesekwa kwe-Workspace kubeka phambili izinkinga ngokusekelwe ebunzimeni. Inkinga ebalulekile (P1) , njengokuthi isevisi ayisebenzi kuwo wonke umuntu, ixazululwa ngokushesha okukhulu, kuyilapho iphutha elincane lesipelingi kusichazamazwi (P4) lizothatha isikhathi eside. Ngokuvamile uzothola impendulo yokuqala zingakapheli usuku olulodwa lwebhizinisi.
Iziteshi zosizo zabasebenzisi ngabanye
Kuthi sonke esingabantu abavamile abasebenzisa i-Gmail, Amamephu, noma i-YouTube, izinto zihlukile. I-Google itshale imali eningi ekuzisizeni , ngakho-ke ngaphambi kokufuna ifoni, kufanele uhlole i-Help Center. Lapho uzothola izigaba ezinikezelwe kuthuluzi ngalinye, lapho ungathola khona izimpendulo zemibuzo mayelana nokubuyiselwa kwemali ku-Google Play noma ukuthi ungayisetha kanjani i-Chromecast yakho.
Uma udinga ukuxhumana nabanye, amaforamu omphakathi ayimithombo yegolide. Kukhona Ochwepheshe Bomkhiqizo , abasebenzisi abangochwepheshe abavuzwa yi-Google ngokusiza abanye futhi abavame ukuthola ikhambi elifanele ngokushesha kakhulu kunokusekelwa okusemthethweni. Unenketho yokusebenzisa i-Google One , ekuvumela ukuthi uxoxe ngqo nochwepheshe uma unokubhalisa okusebenzayo.
Izinombolo zocingo zokuxhumana eSpain nakwamanye amazwe
Nakuba kungeyona indlela evame kakhulu, kunezintambo zocingo ezingaba usizo. ESpain, inombolo evamile ingu- +34 91 748 64 00 , kodwa uma inkinga yakho ihlobene nokukhangisa, u-900 800 624 umugqa oqondile wezikhangiso ze-Google . Ngezinkinga zokuzenzakalela ekhaya, ungasebenzisa u-+34 518 808 8366 we-Nest noma u-800 000 1205 we-Chromecast.
Uma usezweni elikhuluma iSpanishi, kunezinketho eziningana. E- United States, ungashayela ku-+1 6502530000 , kanti eMexico inombolo yokuxhumana ingu-+52 5553428400. Amanye amazwe, njenge-Argentina (+541155303000) kanye ne-Colombia, nawo anemigqa ethile yokusingatha izinkinga zasendaweni.
Ezinye iziteshi: Imidiya Yezokuxhumana kanye ne-imeyili
Ngezinye izikhathi, ukwenza umsindo emphakathini kukusiza ukuthi uthole impendulo esheshayo. Ku-Twitter, i-hashtag #androidhelp iyindawo efanelekile yokubika izinkinga ze-Android. Kodwa-ke, ungachithi isikhathi sakho uthumela imiyalezo eyimfihlo ku-Instagram noma ku-LinkedIn, njengoba lezi ziyiziteshi ezigxile ekukhangiseni futhi azivamile ukunikeza ukwesekwa kobuchwepheshe.
Ngokuphathelene ne-imeyili, kukhona ikheli elithi [email protected] , kodwa empeleni, liyigebe elimnyama ngenxa yobuningi bemiyalezo. Kwabochwepheshe bezokuxhumana, i-Google igcina i- [email protected] ukuze ibuze abezindaba . Uma uyibhizinisi ne-Google My Business, kungcono ukuya ngqo kuthebhu yokusekela ngaphakathi kwedeshibhodi yakho yokuphatha ibhizinisi.
Ukuze kuxazululwe noma yiziphi izinkinga ngamasevisi e-Google, indlela ephumelela kakhulu ukuqala ngokuphequlula izikhungo zosizo kanye nemiphakathi, usebenzise ukwesekwa kwe-direct console uma ungumlawuli we-Workspace, noma usebenzise izinombolo zocingo ze-Ads kanye ne-Nest ezizinikele uma udaba luphuthumayo, ushiye imidiya yezenhlalo kanye ne-imeyili njengesixazululo sokugcina ngenxa yesilinganiso sazo sokuphendula esiphansi somuntu ngamunye.
