Inkonzo engafikeleliyo kulindelo lwakho inokuba yinkathazo yokwenene. Ukuba uzifumana ukule meko noTim kwaye ufuna ukuphelisa ubudlelwane bakho nomsebenzisi, ufike kwindawo elungileyo. Ndiza kukubonisa inyathelo ngenyathelo indlela yokurhoxisa inkonzo yakho yeTim ngokukhawuleza kwaye ngaphandle kweengxaki.
Inkqubo yokurhoxisa kaTim: ilula kunokuba ucinga
Ukurhoxisa inkonzo yefowuni kunokubonakala kungumsebenzi odinisayo, kodwa ngoTim inkqubo injalo ukhawuleza ngokumangalisayo. Umsebenzisi wase-Italiya wenze lula amanyathelo ukuze ukwazi ukuzikhupha ngaphandle kokuchitha ixesha okanye umonde.
Ngaphambi kokuba uqale, qiniseka ukuba unayo inombolo yomthengi kunye ne-ID. Olu lwazi luya kuba yimfuneko ukuze kuqinisekiswe ubuwena kwaye kukhawuleziswe inkqubo. Kukwacetyiswa ukuba uphonononge kwakhona i iimeko zesivumelwano sakho, ukuba kukho naliphi na igatya elingqalileyo elimalunga nokurhoxiswa.
Iinketho zokuvalelisa kuTim
Tim inikeza iindlela ezininzi ngoko unokukhetha eyona ilungele ukhetho lwakho:
Ukucinywa ngefowuni: eyona ndlela ithe ngqo
Ukuba ukhetha unxibelelwano lomntu siqu, ukufowunela inkonzo yabathengi yeyona ndlela ilungileyo. Phawula i 119 kwiselula yakho uTim okanye 800 846 900 kuyo nayiphi na enye ifowuni. Umcebisi uya kukukhokela kuyo yonke inkqubo, ephendula imibuzo yakho kwaye aqinisekise ukuba isicelo sakho siqhutywe ngokuchanekileyo.
Ukucinywa kwi-Intanethi: lula ukusuka ekhaya
Kubathandi bedijithali, uTim wenze ukuba kube lula ukukhetha ukurhoxisa inkonzo ngeyakhe website esemthethweni. Landela la manyathelo:
1. Fikelela eyakho indawo yangasese kwiwebhusayithi kaTim.
2. Fumana icandelo "Ulawulo lomgca".
3. Khetha ukhetho "Rhoxisa inkonzo".
4. Landela imiyalelo ekwisikrini kwaye uqinisekise isigqibo sakho.
Le ndlela ikuvumela ukuba uqhube inkqubo nangaliphi na ixesha losuku, ngaphandle kokuziqhelanisa neeshedyuli zenkonzo yabathengi.
Ukucinywa ngeposi: shiya irekhodi ebhaliweyo
Ukuba ukhetha ukuba nerekhodi yesicelo sakho, ungakhetha ukuthumela ileta eqinisekisiweyo. Bhala ileta ebonisa umnqweno wakho wokurhoxisa inkonzo, kuquka ulwazi lwakho lomntu siqu kunye nenombolo yomthengi. Yithumele kule dilesi ilandelayo:
I-TIM SpA
Inkonzo eyenzelwe
I-Casella Postale 111
00054 Fiumicino (eRoma)
Khumbula ukugcina ifayile irisithi yokuthumela ngenqanawa njengobungqina besicelo sakho.
Izinto ekufuneka uziqwalasele ngaphambi kokuba urhoxiswe
Ngaphambi kokuthatha inyathelo lokugqibela, kukho amanqaku ekufuneka uwakhumbule:
Isigxina kunye nezohlwayo
Jonga ukuba ikhontrakthi yakho inayo na ukuzibophelela ngokusisigxina yangoku. Ukuba kunjalo, ukurhoxisa kwangoko kunokukhokelela kwisohlwayo semali. Qinisekisa ukuba uyazazi ezi meko ukunqanda izinto ezothusayo kwityala lakho lokugqibela.
Izixhobo zokurenta
Ukuba unaso nasiphi na isixhobo esibonelelwa nguTim, njenge umzila okanye idikhowuda, kuya kufuneka uyibuyisele. Umsebenzisi uya kukuxelela inkqubo ekufuneka uyilandele, edla ngokubandakanya ukuyisa kwivenkile yakwaTim okanye ukuyithumela ngeposi.
Inani lokuphatheka
Ngaba uyafuna ukugcina inombolo yakho xa utshintsha abaqhubi? Yazisa uTim ngeenjongo zakho zokwenza i ukuthwala. Oku kuya kuthintela umgca wakho ekubeni urhoxiswe umphelo, kwaye uya kukwazi ukugcina inombolo yakho kunye nomboneleli wakho omtsha.
Emva kokurhoxiswa: amanyathelo okugqibela
Nje ukuba ugqibe inkqubo yokurhoxisa, uTim uya kukuthumelela a isiqinisekiso esibhaliweyo. Gcina olu xwebhu, njengoko iya kuba bubungqina bakho bokuba uye wabuphelisa ngempumelelo ubudlelwane bakho nomsebenzisi.
Unokufumana i ityala lokugqibela kunye neenkonzo ezisetyenzisiweyo ukuya kutsho kumhla wokuyeka ukusebenza. Yiphonononge ngononophelo ukuze uqiniseke ukuba yonke into ilungile.
ukuba unayo nayiphi na iqwalaselo ngokuthe ngqo ityala Ngeentlawulo zakho zetyala, ungalibali ukulirhoxisa xa sele uhlawule iakhawunti yakho noTim.
Ukurhoxisa inkonzo yakho yeTim yinkqubo ethi, ngokulandela la manyathelo, ibelula kakhulu kunokuba ibonakala. Uxhobe ngolwazi oluchanekileyo kunye nokukhetha indlela ehambelana neemfuno zakho, unokuthi uhambe kakuhle kuTim ngaphandle kweengxaki kwaye ulungiselele isigaba sakho esilandelayo soqhagamshelwano.