Shipping packages with Bartolini has become a popular choice for many users looking for efficient logistics solutions. This quick guide will help you understand how the process works and how to get the most out of it. Bartolini, also known as BRT, is a leading company in the transport sector and logistics in Italy, with a extensive network that covers the entire country.
Package preparation
Before taking your package to a Bartolini point, it is crucial that you prepare it properly. Proper packaging not only protects the content during transport, but also streamlines the entire shipping process.
Choose a sturdy box that fits the size of your shipment. If you reuse a box, make sure it's in good condition and remove any old labels. Fill any empty spaces with protective material like bubble wrap or expanded polystyrene.
Seal all openings with quality tape. Don't skimp on this step, as a tightly sealed box is less likely to open during transport.
Necessary documentation
Preparing the correct documentation is just as important as packing your package well. Bartolini requires that complete a shipping note with the following data:
- Sender information: Your full name, address and phone number.
- Adressee details: Name, exact address and, if possible, a contact number.
- Content description from the package.
- Declared value of the shipment, important for insurance.
Make sure write all information clearly and legibly. An error in the address may cause significant delays in delivery.
Shipping rates and options
Bartolini offers different shipping methods to suit your needs. Rates vary depending on the weight, dimensions and destination from the package. Some of the most popular options are:
- Standard shipping: The most option economic, with delivery within 24-48 hours for national destinations.
- Express delivery: For those shipments that They need to arrive the next day.
- International delivery: With different deadlines depending on the destination country.
It is recommended compare the different options on the official Bartolini website or consult directly at a service point to find the rate that best fits your budget and needs.
Shipment tracking
Once you have delivered your package, Bartolini will provide you with a unique tracking number. This code will allow you to track your shipment in real time through the BRT website or mobile app.
To follow up effectively:
- Save the tracking number in a safe place.
- Visit regularly the section of tracking on Bartolini's website.
- Set up alerts to receive notifications about the status of your shipment.
This system allows you to be calm and know exactly where your package is at every moment of the delivery process.
Pickup and delivery
Bartolini offers two main options to start your shipment:
1. Take the package to a BRT point: You can find the nearest service point on their website.
2. Request a home pickup: Ideal if you have multiple packages or you can't move.
For delivery, if the recipient is not at the indicated address, Bartolini will attempt delivery up to three times. Then the package is will remain at the nearest BRT point for a certain period.
Incident management
Although Bartolini strives to offer a Quality service, unforeseen events may arise. If your package is delayed or has a problem:
1. Contact customer service Bartolini as soon as possible.
2. Have the tracking number on hand and all the relevant shipping information.
3. Explain the problem clearly and ask for the possible solutions.
Remember that Bartolini has a claims service to manage any incidence efficiently.
Mastering these aspects will make you a Shipping expert with Bartolini. With this guide, you'll be prepared to manage your shipments efficiently, saving time and avoiding common problems. Whether you're sending gifts to family or products to customers, Bartolini can be your trusted logistics partner.