New digital and collaborative resources to combat unwanted loneliness

Last update: July 16, 2025
  • Launch of the digital portal www.juntate.es as a central tool to combat loneliness
  • Regional and municipal initiatives expand the range of resources, workshops and campaigns
  • Collaboration between administrations promotes support and volunteer programs
  • The toll-free number 900 100 300 offers professional attention and personalized guidance.

portal to combat loneliness

La unwanted loneliness has become one of the main social concerns, especially among the elderly. In recent years, various administrations and entities have intensified their efforts to provide citizens with more accessible and accessible tools that help prevent isolation and facilitate access to adequate resources. In Andalusia, the Regional Government has taken a decisive step with the launch of www.juntate.es, a digital portal specifically designed to centralize information and services aimed at combating loneliness.

This new website is a comprehensive response to the increase in the elderly population already the demand for initiatives that promote active living and social support. Take advantage of the possibilities of information technologies to offer a easy access to projects, activities and directories useful for seniors, families, professionals and related entities.

A participatory and accessible digital portal

resources to combat loneliness

Platform Get together It presents an intuitive structure where visitors can find everything from updated information on public resources such as the Active Participation Centers or the Andalusia 65 Card, up to news of interest, activity agendas, and wellness tips. To facilitate communication and collaboration, the portal includes a space dedicated to organizations, foundations, and professionals, thus promoting the creation of stronger support networks.

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One of the highlights is the guidance section for family members, which allows for rapid action in the event of detecting isolation situations, and the integration of audiovisual material and practical guides for the healthy agingIn addition, the new helpline 900 100 300 will be available starting June 30, operating Monday through Friday from 8:00 a.m. to 20:00 p.m., to listen to, advise, and direct seniors to the most appropriate resources for their situation.

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Institutional collaborations and municipal campaigns

The emergence of platforms such as www.juntate.es It is reinforced by other regional and municipal initiatives, which focus on coordinated action. In cities such as Móstoles (Community of Madrid), city councils have established collaboration agreements to develop emotional support actions, volunteering, and training community workers capable of detecting and addressing cases of unwanted loneliness. These agreements include awareness-raising activities, the creation of censuses, and the promotion of solidarity networks throughout the year.

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In parallel, many municipal campaigns focus on expanding services and improving the range of workshops, as is the case in Alicante, where the number of hours and workshops aimed at seniors has increased significantly. These proposals include sports activities, home support, telecare, and home-delivered meals, seeking to promote a active and independent life.

The value of volunteering and telephone support

Programs like Listening Telephone, which has been operating in the Community of Madrid for years, demonstrates the effectiveness of initiatives based on regular support through calls. Volunteers and participants They establish bonds of friendship and trust, breaking isolation and offering a space for conversation and emotional support. These actions have had a significant reach, with thousands of calls made and the involvement of dozens of volunteers.

The participatory dynamics and the specific training of those who collaborate reinforce the effectiveness of these programs, not only as palliatives for the feeling of loneliness, but as engines of social and emotional integrationThese projects are also complemented by in-person activities, social outings, and meetings at day centers, strengthening personal contact and a sense of community.

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Practical recommendations and expert advice

Along with the implementation of digital portals, daily guidelines are being disseminated to strengthen social connections. Communicate with someone close, spending time with nature or animals, participating in volunteer activities and taking care of your health through diet or physical exercise are practices recommended by international entities such as the WHO and psychological support associations. Active participation in these actions can make a significant difference in the quality of life.

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With the expansion of digital resources, the reinforcement of support programs and the implementation of awareness and prevention campaigns, administrations and social entities today offer a wide range of options to combat unwanted loneliness, adapting its proposals to the needs of a changing society. inter-institutional collaboration, accessibility and citizen participation are essential to creating strong support networks and improving the quality of life of those facing isolation.

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